Privacy Policy

Last updated: April 2025

1. Who We Are

Delarea ("we", "us", "our") is an Israeli e-commerce platform specializing in football ticket sales — domestic leagues and international tournaments. We are committed to protecting your privacy in accordance with the Israeli Privacy Protection Law, 5741-1981, and its regulations.

2. Information We Collect

We collect various types of information to provide our services:

• Personal identification: Full name, email address, phone number.

• Payment information: Card details are passed directly to our certified payment processor (Cardcom) and are never stored on our servers.

• Browsing data: IP address, browser type, pages viewed, session duration — for user experience improvements and security.

• Purchase history: Orders placed, tickets purchased, coupons redeemed.

3. How We Use Your Information

Information collected is used solely for:

• Processing orders, payments, and ticket delivery.

• Sending order confirmations and updates.

• Customer service and technical support.

• Website improvement and optimization.

• Sending marketing communications — only with your explicit consent.

• Compliance with legal and regulatory requirements.

4. Sharing with Third Parties

We do not sell or transfer your personal data to third parties, except:

• Payment processors: Cardcom — for secure payment processing.

• Infrastructure providers: Supabase (data hosting), Vercel (application servers) — under data processing agreements (DPA).

• Analytics providers: Tools for anonymous website performance measurement.

• Law enforcement: As required by court order or competent authority.

5. Cookies and Tracking Technologies

This website uses cookies for proper functionality, experience improvement, and analytics. For full details, see our Cookie Policy.

6. Data Security

We implement advanced security measures to protect personal data: SSL/TLS encryption, restricted access controls, activity monitoring, and regular security updates. However, no security is absolute, and we recommend using strong passwords.

7. Your Rights

Under the Privacy Protection Law, 5741-1981, you have the right to:

• Review the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your data (subject to legal obligations).

• Withdraw consent for marketing communications.

To exercise these rights, contact us at: privacy@delarea.co.il

8. Data Retention

We retain personal data for as long as required to provide our services, and for 7 years after the end of the relationship — for accounting and legal compliance purposes.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be published on the website, and registered users will be notified 30 days in advance.

10. Contact

For privacy-related inquiries: info@delarea.co.il