Accessibility Statement

Last updated: June 2026

1. Accessibility commitment

Delarea Tickets is committed to making its digital service accessible to all users, including people with disabilities, in accordance with the Israeli Equal Rights for Persons with Disabilities Law, the Service Accessibility Regulations and Israeli Standard 5568, which is based on WCAG 2.0 Level AA.

2. Accessibility adjustments on the website

• Semantic page structure and organized headings.
• Keyboard navigation support for core website components.
• Color contrast and clear text wherever possible.
• Support for Hebrew RTL and English LTR.
• An accessibility button with adjustments such as larger text, contrast, link highlighting and reduced motion.
• Forms with labels, clear error messages and required-field indications.

3. Known limitations

We continue to test and improve the website. Some third-party content, older documents, maps, external payment systems or ticket-delivery apps may not be under our full control. If you encounter difficulty, please report it and we will help as much as possible.

4. Accessibility contact

If you find an accessibility issue or need an accommodation, contact us and we will do our best to respond quickly:

• Accessibility contact: Delarea Tickets customer support team
• Email: delareatickets1@gmail.com
• Phone: 055-7219205

We aim to respond to accessibility enquiries within two business days.

5. Alternative way to receive the service

If any part of the website is not accessible to you, or if you encounter difficulty completing an order, the full service is available through an alternative channel: by phone at 055-7219205, on WhatsApp, or by email at delareatickets1@gmail.com. A service representative will complete the event selection, category, order and payment for you, with no need to use the website independently and at no additional cost.

6. Helpful details to include

To help us handle your request efficiently, please include the page URL, a description of the issue, device/browser type, assistive technology if used and a convenient way to contact you.

7. Review and update

This statement was reviewed and updated in June 2026. We will continue making adjustments and improvements as part of website maintenance.